You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
stinchcomber
2 months agoNew member | Level 2
I'm trying to delete and download my files from Dropbox, but I'm unable to do so.
I have deleted all my connections and I still get this message. What am I doing wrong?
I just want to download everything and move to another service. I find dropbox far too complicated n...
maher1982
2 months agoSuper User
Hi, The issue you're experiencing could indeed be related to the Dropbox Backup feature.
Are you able to disable or delete your backups from the backups page perhaps?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!