You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
speilee
2 years agoExplorer | Level 3
I want to stop using dropbox and I want my files to back off DropBox and go onto my computer
Hey, so I want to stop using dropbox and I want my files to back off DropBox and go onto my computer because I have the dropbox Basic and I had 100go free when I get my computer but now it will expir...
Nancy
2 years agoDropbox Staff
Thanks for posting on the forum, speilee!
Just a clarification; are you referring to the files currently uploaded to your Dropbox account here, or have you also enabled computer backup and you’d like to make sure your main computer folders (Desktop/Documents/Downloads) go back to their original locations first?
Let me know, and we’ll take it from there.
- speilee2 years agoExplorer | Level 3Yeah I want my main folders go back to thir location. Like when I save à picture and its sync in Dropbox, I want to be able ti have ut on my computer even if I uninstall dropbox
- Megan2 years agoDropbox Staff
Hey speilee, you can see more info as to how you can disable Backup here.
If you have any questions, feel free to let me know.
- rbmtexas2 years agoExplorer | Level 4
I have the same issue. Still getting 'link' on documents 'where are my files". I want to get all of my files back on my computer as I no longer want to use Drop Box.
- dockap2 years agoExplorer | Level 4
I want to do the same. Dropbox has caused a mess on my computer (mac) and I've been trying to drag all the files in the dropbox folder to my portable hard drive. I removed the checks in the boxes for backup to dropbox but it appears some folders I dragged into the portable drive are empty. How do I get all my files downloaded from dropbox and remove its "tentacles"?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!