You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I need to download my files, and close my account
I want to download and close this account. Dropbox is a scam!
I need my pictures and files!!!
my issue is that i cannot download my own data to my computer without paying. You have my data hostage. please let me know how to download every file and close the account.
- Jay
Dropbox Staff
Hi luisma78, you don't need a paid account in order to download your data, since you can always access your files from here.
If you have the Dropbox desktop application running, the files would sync to your machine normally, thus downloading them.
If you have any further queries, feel free to message back.
