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789's avatar
789
Helpful | Level 6
5 months ago

I don't want to keep seeing a side-preview of my files, when clicking the ellipsis

Hello. Often, I just need to download a file (PDF, Word doc) from the list in a folder's view. I click the three dot expansion menu, and it pulls up the preview pane. This is clunky, slow, unexpected...
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  • Jay's avatar
    Jay
    5 months ago

    Hi 789, we appreciate the feedback on this matter. 
     
    We take all comments into consideration when improving the Dropbox site and services.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
789 wrote:

I click the three dot expansion menu, and it pulls up the preview pane.

This happens because when you click that menu the file is selected, and you have Quick View enabled for files. If you disable that, the file will not preview when you click the menu.

 

 

789's avatar
789
Helpful | Level 6
5 months ago

Thanks for the reply, Rich. I want files to open in quickview when I click the filename or container, but not when I click the three dot hotdog expansion menu. 

 

Now that you mention it, clicking a file's selection box on the left pulls up a preview, too (unless you click two or more). Dropbox should nix that too. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi 789, we appreciate the feedback on this matter. 
     
    We take all comments into consideration when improving the Dropbox site and services.

    • 789's avatar
      789
      Helpful | Level 6
      3 months ago

      This seems to have been fixed. Thank you! I know it seems like a little thing but my experience is much smoother again. 

      • T_theresa_A's avatar
        T_theresa_A
        Icon for Community Manager rankCommunity Manager
        3 months ago

        Hi 789 I'm really glad to hear that this has been updated and is working better for you 🤗 We'll share this feedback with the team so they can understand the impact this has for you.

        But separately to that, I'd personally love to learn more about how you use Dropbox overall, if you have any interest in sharing? I'm really interested in people's workflows so I can find any helpful tips we can share with you or the internal teams! 😀

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