You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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tmelander's avatar
tmelander
Helpful | Level 5
5 years ago

I don't understand the most basic elements to Dropbox

I've never felt so dumb, but I really think it's just that Dropbox assumes I know something, and they're not making it totally clear.  For reference, yes, I understand the most basic premise that I c...
  • Здравко's avatar
    5 years ago

    Hi tmelander,

    😃😄😀 Yes, you have reason for such a remark to a large extent!

    Basically Dropbox is a syncing service (at least initially). Additionally there are added some "features" targeted to local drive space saving. Not perfectly implemented and also so "perfectly" explained. In this context:

    1 - Both.

    2 - Both.

    3 - It depends - see below.

    4 - Fully agree with you.

    5 - Make sure you haven't been activating the "feature" so called "Smart Sync"!!! Sometimes it's turned on by default - be careful!

    6 - You have to build this file/folder structure under the Dropbox icon (immediately or nested in some other folder into Dropbox).


    tmelander wrote:

    ...  If I want a folder that is currently C:\Documents\BirthdayParty to be updated both on the hard drive and cloud, what precisely do I have to do?  Do I have to move it first under that Dropbox icon?

    ...

    Not "first"! Moving it under Dropbox is the only and enough action needed.

     

    When "Smart Sync" isn't activated you achieve exactly what you expect. The only exception is that everything targeted for sync have to reside under Dropbox folder, not under arbitrary one. This is a disadvantage definitely. Some workaround, in some cases, could be setting a link outside Dropbox folder on place convenient for you, pointing to the actual content inside Dropbox folder. This is exactly what "Backup" feature do, for example, nothing more. You can do the same, if applicable for your cases, on arbitrary folders. Move a folder, you want to sync, somewhere into Dropbox folder and set, on the initial position, link with same name like the folder name pointing to the new location inside Dropbox folder. That's it.

    If you activate "Smart Sync" ( intentionally or not! ) content of many files will get removed from your local storage to save space. That's the feature target. There are "placeholders" still in your local storage, but files recovering will be need (and internet connection at that time, of course). Otherwise the "placeholders" (empty files) will stay inaccessible. Be careful!

    In points 1 and 2 above I assume your "Smart Sync" is off!

     

    In this same context I made a proposal (so called "idea") here. Hope if Dropbox accept it some aspects of application organization will be more clear and intuitive, including everything related to your questions. You can vote up my idea if you want.

     

    Hope this sheds some light.