You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

1nick's avatar
1nick
New member | Level 2
2 months ago

I can't see my folders in offline only mode on Mac OS 15.1

I have a new install on a Mac (Sequoia 15.1). I opted to keep all my folders offline on the install. However in the Mac finder no folders are visible, only individual folders. On the webapp they are ...
dropbox
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi 1nick, thanks for bringing this to our attention.

 

Just for clarification, did you enable selective sync to prevent entire folders from appearing on your machine?

 

Have you instead marked folders to make available offline?

 

Any other info or screenshots would be helpful!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!