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Forum Discussion
I can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks whic...
Rich
Super User II
Super User II
PPagan wrote:
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office ...
Just use the Files app and connect it to your Dropbox, then access the Files app within Microsoft Office or any other application. It's a much better experience, for any cloud storage service.
Do you mean File Manager? I rarely use it; and I don’t understand how that will help me open an Excel file stored in Dropbox? I also don’t know how to link File Manger with Dropbox, I had a lot of trouble even finding the App Center on the Dropbox website. Why doesn’t it show up on any of the menus? Or search bars?
- Megan
Dropbox Staff
Hey PPagan, let's jump right into this!
Does this happen with a specific Excel document, or all of them?
Have you tried uninstalling the apps, and then re-installing them again, by any chance?
Let me know more, and we'll take it from there!
I’ve been having the exact same issue in the last few months. I’d always been able to go to Dropbox, recents, open my existing excel file in excel, and it would work. Now it goes through multiple pages . . . Eventually leading to an error opening your file. It’s been more than annoying. I will try some of these suggestions and see.
