I can't download files I received from a large Dropbox transfer link.

Question

Hey,&nbsp;
I received a very large dropbox transfer link and every time I try to download it, it gets stuck on the loading screen forever. I cleared the cookies and history, tried different browsers, different wifi, no solution.&nbsp;
&nbsp;
Any tips?&nbsp;

Nancy · Answer

Hey jordanndaviss96! Thanks for your post.
&nbsp;
Do you mind clarifying the size of the Dropbox transfer you received?&nbsp;
&nbsp;
Are you experiencing the same behavior in incognito mode?
&nbsp;
Let me know.

jordanndaviss96 · Answer

Hi! It doesn't say the size other than 237 items. And I know they're all 4k videos. So big!&nbsp;&nbsp;Same thing in incognito mode.&nbsp;

Nancy · Answer

I see. In general, the Dropbox website has a downloading limit of 250GB, so if the files are very large then this could be the reason why this is happening.&nbsp;
&nbsp;
Can you try to download a few individual videos separately and let me know what happens?

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I can't download files I received from a large Dropbox transfer link.

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