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Forum Discussion

Antman7 's avatar
Antman7
New member | Level 1
2 months ago

I can't access my account after cancelling the Business plan

Haven't been able to access my account after business team was cancelled and all individual accounts are not able to sign in even though they all were created and separated before the business team a...
Account Access
Antman7 's avatar
Antman7
New member | Level 1

That's not working I can't get access to my original account and Im not paying for a plan if I can't get my original account and I'll basically be paying more for no reason when my original account had a plan I created this so I can contact support because emails aren't working

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 days ago

Hi Antman7, are you not able to create a support ticket in an incognito window and then accessing this link?

 

What error do you get when you attempt this?

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