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Forum Discussion

Margaret98's avatar
Margaret98
New member | Level 2
28 days ago

I can't access & locate Dropbox Family folders.

I was invited to a family dropbox plan which I accepted and I could see all the content but for some reason when I login to my dropbox I can't see any of this. Is there a different login for family dropbox or am I just looking in the wrong place?

Dropbox Family
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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    28 days ago

    Hey Margaret98, let's jump right into this!

     

    Would you mind clarifying how you're accessing your Family account, and what is the content you're looking for? 

     

    If I got this right, it sounds like you were initially able to see the content, but now you can't, right? If not, feel free to clarify. 

     

    Keep me posted! 

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