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Forum Discussion

Margaret98's avatar
Margaret98
New member | Level 2
3 months ago

I can't access & locate Dropbox Family folders.

I was invited to a family dropbox plan which I accepted and I could see all the content but for some reason when I login to my dropbox I can't see any of this. Is there a different login for family dropbox or am I just looking in the wrong place?

Dropbox Family
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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Margaret98, let's jump right into this!

     

    Would you mind clarifying how you're accessing your Family account, and what is the content you're looking for? 

     

    If I got this right, it sounds like you were initially able to see the content, but now you can't, right? If not, feel free to clarify. 

     

    Keep me posted! 

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