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Forum Discussion

Rebecca O.'s avatar
Rebecca O.
New member | Level 1
10 years ago

I cannot download videos I bought from Gumroad.com to Dropbox

I do not get any error messages after doing the download, but when I go to Dropbox the videos are not there.  I contacted Gumroad.com and they said it was a dropbox problem.    
Download
Sync
  • Rich's avatar
    Rich
    10 years ago

    You can reach out to Dropbox Support but I'm willing to bet that Gumroad will need to talk to them themselves. Any direct connection like that is handled using the Dropbox API (a programming interface available to third-party developers for integrating Dropbox with their own apps). It's the third-party developers that use the API to build that connection. Dropbox won't know anything about it. If there's a problem between Gumroad and Dropbox, then Gumroad will likely need to contact Dropbox directly to resolve it.

dualz b.'s avatar
dualz b.
New member | Level 1
9 years ago

yes. me too. i cannot see the files which i have send to dropbox via https://gumroad.com

 

 

any suggestions?

 

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