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Forum Discussion
I cannot download videos I bought from Gumroad.com to Dropbox
I do not get any error messages after doing the download, but when I go to Dropbox the videos are not there. I contacted Gumroad.com and they said it was a dropbox problem.
You can reach out to Dropbox Support but I'm willing to bet that Gumroad will need to talk to them themselves. Any direct connection like that is handled using the Dropbox API (a programming interface available to third-party developers for integrating Dropbox with their own apps). It's the third-party developers that use the API to build that connection. Dropbox won't know anything about it. If there's a problem between Gumroad and Dropbox, then Gumroad will likely need to contact Dropbox directly to resolve it.
Old topic I know, but...
I experience the same thing with the Gumroad->Dropbox connection. What I wound up discovering (by trial and error) is that it'll download if you tell Gumroad to save it to Dropbox, two times in a row. At least that's what's been working for me. That seems to belatedly trigger the transfer.
I do sometimes end up with two copies of everything 😅, but if I tell it to save only once, I can wait forever and nothing ever shows up.
It looks like something odd on the Gumroad side of the equation.
