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Forum Discussion
I cannot download videos I bought from Gumroad.com to Dropbox
I do not get any error messages after doing the download, but when I go to Dropbox the videos are not there. I contacted Gumroad.com and they said it was a dropbox problem.
You can reach out to Dropbox Support but I'm willing to bet that Gumroad will need to talk to them themselves. Any direct connection like that is handled using the Dropbox API (a programming interface available to third-party developers for integrating Dropbox with their own apps). It's the third-party developers that use the API to build that connection. Dropbox won't know anything about it. If there's a problem between Gumroad and Dropbox, then Gumroad will likely need to contact Dropbox directly to resolve it.
Rich
Super User II
Super User IIHow are you downloading the files?
Is there some direct connection between Gumroad and Dropbox where the files are saved directly to your account Dropbox account? If so, only Gumroad will be able to help you as they're the ones that would have created that interface.
Or are you downloading the files like you would any other download from the Internet and specifying the local Dropbox folder on your computer as the save location?
