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Forum Discussion

BrunoSuras's avatar
BrunoSuras
Explorer | Level 3
12 months ago

I can not download files from an specific folders (via web)

Hi. I am trying to download a folder I created on the PC where I have native Dropbox. I am now on my laptop at home, and when I go to that folder, the download button is greyed out, and the 3 dots th...
Download
Web
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi there, BrunoSuras, I'd be happy to have a look here! 

 

When you say that you created it on the PC where you have native Dropbox, are you referring to the Dropbox desktop app? 

 

Is the folder a shared one? And if so, are you the owner or a member there? 

 

Keep me posted, and we'll take it from there! 

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