We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

MAG77's avatar
MAG77
Explorer | Level 4
3 years ago

I can no longer export photos to my office computer

Hello,

I can no longer export my photos that are in my Dropbox to my office computer to archive them, which was done before, is there a solution?

Thanks for your help

Download
Export
  • Jay's avatar
    Jay
    3 years ago

    Hi MAG77, are you viewing the Dropbox site directly?

     

    Are you trying to export (in other words, download) photos from Dropbox to your computer?

     

    Have you tried selecting a file or folder with the checkbox to view the download button at the top?

    • MAG77's avatar
      MAG77
      Explorer | Level 4
      3 years ago

      I no longer see the "export" button, just the "import" button. I can upload a photo but one by one, which is a very long process for 50 photos 😁 !

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi MAG77, are you viewing the Dropbox site directly?

         

        Are you trying to export (in other words, download) photos from Dropbox to your computer?

         

        Have you tried selecting a file or folder with the checkbox to view the download button at the top?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!