You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
StefC
7 years agoNew member | Level 2
Hyperlink not working in Excel
I am new to file sharing on Dropbox and am looking to use Dropbox to house an excel spreadsheet which has hyperlinks to pdf's. I emailed the spreadsheet as an attachment to my colleague direct from ...
- 7 years ago
Hey there StefC - how are you today?
Let me shed some light into this so you can have a clear view of why it's happening and you can decide if you'd like to share a folder with those PDFs with your colleague after all. Read on for more context:
In Microsoft Excel, you can create links in a workbook to another workbook or file on your computer using a formula that references an external location. When this link is created, it points to a location on your own hard drive.
When your workbook is downloaded onto another's computer, the locations that your formula points to are no longer there. The link in the workbook is looking for a specific place, for example /Your_Computer/Your_User/File, and that location is no longer accessible from a different computer.
To learn more about relative and external paths in Excel please consult the following Microsoft support page: https://support.microsoft.com/en-us/help/328440/description-of-link-management-and-storage-in-excel
While we are unable to support you in configuring Microsoft Excel to work the way you would like, we suggest perhaps using wildcards in your formulas. Wildcards, such as "%HOMEPATH%”, if other users have the Dropbox folder located in the default location, would let you point to a location without having to worry about different usernames in the path.
I hope this information helps and please let me know if there's anything else I can do from my end to assist with this.
Walter
Dropbox Staff
Hey there StefC - how are you today?
Let me shed some light into this so you can have a clear view of why it's happening and you can decide if you'd like to share a folder with those PDFs with your colleague after all. Read on for more context:
In Microsoft Excel, you can create links in a workbook to another workbook or file on your computer using a formula that references an external location. When this link is created, it points to a location on your own hard drive.
When your workbook is downloaded onto another's computer, the locations that your formula points to are no longer there. The link in the workbook is looking for a specific place, for example /Your_Computer/Your_User/File, and that location is no longer accessible from a different computer.
To learn more about relative and external paths in Excel please consult the following Microsoft support page: https://support.microsoft.com/en-us/help/328440/description-of-link-management-and-storage-in-excel
While we are unable to support you in configuring Microsoft Excel to work the way you would like, we suggest perhaps using wildcards in your formulas. Wildcards, such as "%HOMEPATH%”, if other users have the Dropbox folder located in the default location, would let you point to a location without having to worry about different usernames in the path.
I hope this information helps and please let me know if there's anything else I can do from my end to assist with this.
SecretaryBJS
6 years agoExplorer | Level 4
Hi
This is exactly my problem however I have a query, at what point in the hyperlink do you suggest placing the wildcard This is an example of a path to a file I want users to access from an Excel spreadsheet - obviously this is my path D:\Dropbox (Busselton Jetty Swim)\2020 Event\2020 Event Management\Compliance Documents\City of Busselton.
thanks
- SecretaryBJS6 years agoExplorer | Level 4
Hi, the earlier query may have been answered however I lodged a further query on this same issue. Please advise on where exactly the wildcard should be placed in the hyperlink to link to a document on another user's system. thanks
- Walter6 years agoDropbox Staff
Sorry for the late reply SecretaryBJS; how are you today?
Even though this fall outside the scope of my expertise (perhaps you'd be better off asking in a Microsoft forum), I'll try to help as much as I can with this.
In your example, the wildcard (%HOMEPATH%), will need to replace the 'D:\Dropbox (Busselton Jetty Swim)' portion but note that for this to work, all the members accessing those spreadsheets will need to have their Dropbox Folder on the same location as you (their D drive in this case) in order for those links to not break and be functional as normal.
Note that I'd still suggest you also asked Microsoft directly about how you should go with the task at hand as this is out of our remit.
I hope this helps to a certain extent and feel free to give this a try but note that YMMV.
- SecretaryBJS6 years agoExplorer | Level 4
Thank you Walter. You are correct, our members have their own 'filing' of shared folders so i am working from the Microsoft end and attempting to link to the web version for certain folders. Thank you for your suggestion.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!