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Forum Discussion
How to stop offloading my files?
When I click selective sync and then pick certain directories...I WANT MY FILES. I don't want to have to click on the little cloud all the time.....Please tell me how to always download what I select...
Hello Betazero,
Thanks for reaching out to us in the Dropbox Community.
Okay, the setting for Selective Sync feature is in the Preferences when you click on the Dropbox icon in your system Tray (Win) or Menu Bar (Mac). Click on icon and then click on Avastar on top right hand side and then Preferences. Then go the the Sync Tab
It sounds like you are talking about a different Feature than Selective Sync. Let me explain what Selective Sync does. When you go to Selective sync, you would be select which folder you want SEEN on your PC, the folders that are NOT selected will NOT be seen but only accessed in the Cloud (Dropbox Servers). That doesn't sound like what you have
If you look in the sync Tab, you will notice option for new files. Its the first section. Under default, its selected online-only. You need to select Available Offline.
That should fix your issue. It will take some time to do that if you have a lot of files
Ok the offline thing is fixing it...wow that needs to be default. Been using Dropbox for like 15 years and never had issues with files being unavailable... Goodbye clouds geez..I would click one and it would pop back up....What a nightmare.
Also, by the way there is no option for Offline-only in the preferences. You have to right click on the Dropbox icon to find that. It really needs to be in the preferences though. The screenshot is Mac but It's the same on PC too. I do remember there being an option for that in previous versions.
Russell
Chris_J
Super User
Super UserThat is strange. Do you have the latest Dropbox Client version?
you will find that info in General tab in preferences
here is mine
- I have the latest version. The one that moves the Dropbox folder to the new cloud location. Go to your Sync tab and send a screenshot.
- Chris_J
Hmmmnm, my work Mac Dropbox App has the version you have. no feature listed in Sync tab. I guess my home Mac is different. My Work Mac is newer and newer OS but my home Mac is older with an older OS, but it has newer version of DB.. Thats strange.
Primarily, both work and home Macs are the same as far as Hardware is concerned. But one is 2011 (home) and 2012 (Work). interesting
I am on the latest macOS Dropbox beta (v170.3.5822) and I also don't see an option to make "available offline" the default behavior - only the option for selective sync.
Also - this beta version of dropbox seems to be quite confused about which file is online or offline. I have entire folders showing both badges - the green circle and the download-from-cloud icon (despite showing the correct file size) - but all files are offline when I click on them.
I am waiting to be accepted into the beta chat group since this is clearly a bug.
Again - everything that has a green circle is in fact offline when I click on it
