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johnni88's avatar
johnni88
Helpful | Level 6
2 years ago

How to stop Airdrop transfers ending up in Dropbox downloads by default. How to change this?

Hi 

can anyone help me with something simple please?

 

When using airdrop transfer. How can I have the airdrop transfer arrive in icloud so I can see the transfer across all my devices? Currently, my airdrop transfers keep going into dropbox "My Mac" folders which are 2 separate files for my desktop and laptop. 

 

How can i change this back so the airdrop transfer arrives in icloud downloads only??

 

Thank you, everyone.

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  • johnni88's avatar
    johnni88
    2 years ago

    I thought that is what you meant, but mine is different. I think I found the issue anyway and sorted it out through another way.

     

    Thanks for your help though!

     

  • SteveJulien's avatar
    SteveJulien
    Explorer | Level 4
    2 years ago

    This happened to me and was very annoying.

    I reached out to Dropbox support and this fixed it:

     

    1.Click the Dropbox icon in the menu bar (Mac).
    2.Click the Sync and Backups tab.
    3.Click Mac.
    4.Click Change folders.
    5.Uncheck the box next to the Downloads folder.
    6.Click Save.
    7.Restart your computer.

     

    • johnni88's avatar
      johnni88
      Helpful | Level 6
      2 years ago

      Hi SteveJulien 

       

      Yes, it was incredibly annoying.

      I can't seem to find your second point (2.) of locating the sync and backups tab after clicking the Dropbox icon.

      Can you elaborate further on those instructions somehow, please?

       

      Thank you - John

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi johnni88, let's jump right into this! 

     

    Based on everything you described, and since you can see a "My Mac" folder inside your Dropbox folder, it sounds like you have Backup enabled for your account. 

     

    Can you try to disable it, using the steps mentioned here? That should do the trick. 

     

    Keep me posted and let me know of any updates! 

    • johnni88's avatar
      johnni88
      Helpful | Level 6
      2 years ago

      Hi Megan

       

      Thanks, that seemed to be part of the trouble. I know its a icloud thing but I'm hoping you might be able to tell me why i can find the airdrop transfers that arrive on my imac. I cant find the file to where it is going and there a no banner notifications appearing either...The desktop is making a noise confirm it has received the request, but i cant find the files 😕

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey johnni88!

         

        I’m afraid that in this case, you’ll need to get in touch with the Apple Customer Support, as we can’t provide further support on this (since this is a product created by Apple).

         

        If you need further help with your Dropbox app after contacting them though, don't hesitate to give us a nudge.

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