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Forum Discussion
Autoinside
8 years agoHelpful | Level 5
How to download large files and folders from Dropbox
I am using dropbox desktop to upload a bunch of files for clients. Each client has a folder created for them, and in that folder are files that are up to roughly 10gb in size. The client and I are n...
- 8 years ago
The File is too large to download message is referring to the limits for downloading a folder of files, which is 1GB in size or containing 10,000 files. Anything above those limits will produce an error if they try to download the folder whole. Instead they would need to download the individual files within the folder.
An alternative solution would be for you to Zip the folder ahead of time and providing a link directly to the Zipped file. Share links to a file have no size limitations (other than the size of your account) like those for a folder. Also, if they have a Dropbox account with enough available space to hold the folder, they can select the Add to my Dropbox option to have the folder automatically saved to their Dropbox account.
Another limitation to be mindful of is the amount of bandwidth used daily for your share links. Basic accounts have a total of 20GB of bandwidth and Plus accounts have 200GB. This is per day on a 24-hour sliding window.
- 7 years ago
While we don’t know what could be released in the future, I can forward this suggestion to the dev team for their consideration so they can look into this possibility to improve the service when using the Dropbox site!
[This thread is now closed. If you have a similar or new question, you can ask here.]
Rich
Super User II
The File is too large to download message is referring to the limits for downloading a folder of files, which is 1GB in size or containing 10,000 files. Anything above those limits will produce an error if they try to download the folder whole. Instead they would need to download the individual files within the folder.
An alternative solution would be for you to Zip the folder ahead of time and providing a link directly to the Zipped file. Share links to a file have no size limitations (other than the size of your account) like those for a folder. Also, if they have a Dropbox account with enough available space to hold the folder, they can select the Add to my Dropbox option to have the folder automatically saved to their Dropbox account.
Another limitation to be mindful of is the amount of bandwidth used daily for your share links. Basic accounts have a total of 20GB of bandwidth and Plus accounts have 200GB. This is per day on a 24-hour sliding window.
Autoinside
8 years agoHelpful | Level 5
why on earth would there be a limitation of 1gb? 1gb is such a small size. Why is the download being limited when I am paying good money for dropbox service.
- Rich8 years agoSuper User IIBecause the process of downloading a folder requires that the folder first be compressed into a single file. It is that process that has a limit of 1GB or 10,000 files. Remember that this limitation only applies when downloading a folder. You can download a single file of any size.
- Dave108 years agoNew member | Level 2
How can I zip a >1GB directory with thousands of files (scientific data reads) stored on Dropbox but not on my computer? The only answer I can find online is that I need to download the whole directory, then zip it myself, and then re-upload it to their server. This is not possible because I neither have the computational resources nor patience. I'm a paying customer. How can I ask Dropbox to zip the directory for me so I can share it?
- Sanchez8 years agoDropbox StaffHey Dave10, welcome to our forum!I’m afraid we can’t zip that folder up for you, sorry. If you’re sharing this content out with others who need to download it, you can split it up until it falls below the 1GB download size limit. I know this isn’t the ideal solution, but it will ultimately get the job done.If you’re wanting to zip your content in order to use less space in your Dropbox, you may be interested in this. By referring others to our service, you can earn more space for your Plus or basic accounts.I really appreciate you taking the time to post your question/request, and I thank you for participating in our forum!Cheers
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