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Forum Discussion
Ida L.
10 years agoNew member | Level 1
how do I transfer photos from dropbox to my computer and delete them from my dropbox?
I want to move all my photos/files from dropbox to an external hard drive, remove them from my dropbox without delete any photos by mistake or anything. This is to organize my photos and files proper...
- 8 years ago
Hello everyone,
To download all the files you have stored in your Dropbox safely , you can do it either by using the Dropbox app on your computer or by downloading the mmanually on the website.
Using the Dropbox app:
Once you install the Dropbox app on your computer and the syncing is complete, you can unlink Dropbox from your device. Then you can move your Dropbox folder and store it wherever you want and do permanent changes to your computer that do not sync back to the website.
Download from www.dropbox.com
You can download the entire contents of a folder from dropbox.com in a ZIP file.
Note: It's not possible to use dropbox.com to download an entire folder that's over 1 GB or that has over 10,000 files
Additionally, If you run out of Dropbox space, there are a few things you can do to get more!
Thanks! :slight_smile:
- 8 years agoDropbox takes up no more storage (bar the install files of a 100mb or so?) than the files you have stored on it articangel333 - because they are simply in a folder like all others
Rene T.1
10 years agoNew member | Level 1
I have the same question. I wonder if it is to force us to pay for more space on dropbox? Since I have downloaded this app I have been getting warnings regularly that I am out of storage on my phone. This is in addition to a 16G SD card that is almost empty. I did not choose which photos went to dropbox. I'm getting very annoyed that we cant get an answer and that my phone is being effected by this app. As soon as I figure this out, Dropbox is gone. I may reconsider if someone actually helps us. I will not be forced to pay for my pictures, that's is just not right.
- Helen438 years agoHelpful | Level 5
Dropbox seems to be an entity that sounds so friendly to begin with, and then down the line asks for money to get more space which I don't need. So I want to take everything out of Dropbox and put it in My Pictures (which is where they would have been, if someone who wanted to see some of my photos from a shared holiday, hadn't suggested Dropbox in the first place). They are my photos and my videos. I need to transfer them to the pictures folder on my laptop, or onto a storage device, but it won't do it. I am scared that Dropbox are going to either stop me opening my photos, or, even worse, delete them, if I don't upgrade. And they don't answer direct appeals for answers, either.
- Zed8 years agoDropbox Staff
Hello Helen,
No need to worry about your content, even if you do not have enough quota left to sync your files you can still download them from the website to your computer, check this article on how to do it using the Dropbox website:
https://help.dropbox.com/desktop-web/download-entire-folders
If you have more questions about your content and your account, please go to www.dropbox.com/support and submit a ticket request.
Once you do, please let us know here with the ticket ID so that we can help.
Thank you!
- Helen438 years agoHelpful | Level 5
Dropbox seems to be an entity that sounds so friendly to begin with, and then down the line asks for money to get more space which I don't need. So I want to take everything out of Dropbox and put it in My Pictures (which is where they would have been, if someone who wanted to see some of my photos from a shared holiday, hadn't suggested Dropbox in the first place). They are my photos and my videos. I need to transfer them to the pictures folder on my laptop, or onto a storage device, but it won't do it. I am scared that Dropbox are going to either stop me opening my photos, or, even worse, delete them, if I don't upgrade. And they don't answer direct appeals for answers, either.
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