You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jaysean18
5 years agoNew member | Level 2
How do I download my data?
How can I download my data from the dropbox completely and then delete my account? do I need to contact support?
- 5 years ago
Hi
You can move (cut and paste) the files from your Dropbox desktop app to another folder on your local computer (outside of the Dropbox folder).
Once done, and the sync completed, the files will be removed from your Dropbox account.
Then view the steps here to cancel your account: https://help.dropbox.com/accounts-billing/create-delete/delete-account
You can then uninstall the desktop app from your computer/devices.
Regards
Casper
ITConsultingAfrica
Collaborator | Level 10
Hi
You can move (cut and paste) the files from your Dropbox desktop app to another folder on your local computer (outside of the Dropbox folder).
Once done, and the sync completed, the files will be removed from your Dropbox account.
Then view the steps here to cancel your account: https://help.dropbox.com/accounts-billing/create-delete/delete-account
You can then uninstall the desktop app from your computer/devices.
Regards
Casper
eddiebutler
5 years agoNew member | Level 2
ITConsultingAfrica wrote:Hi
You can move (cut and paste) the files from your Dropbox desktop app to another folder on your local computer (outside of the Dropbox folder).
Once done, and the sync completed, the files will be removed from your Dropbox account.
Then view the steps here to cancel your account: https://help.dropbox.com/accounts-billing/create-delete/delete-account
You can then uninstall the desktop app from your computer/devices.
Regards
Casper
Thanks a lot! I'll try that out.
- liamhellen552 years agoNew member | Level 2
To completely download your data from Dropbox and then delete your account, you can follow these steps:
Step 1: Download data from Dropbox play wordle
1. Sign in to your Dropbox account on a web browser.
2. Visit the [Dropbox Files](https://www.dropbox.com/home) page to view and manage all your files and folders.
3. Download all your data by selecting the file or folder, then select the "Download" or "Download as ZIP" option (if you want to compress into a ZIP file) from the menu.Step 2: Delete your Dropbox account
1. Sign in to your Dropbox account.
2. Access the [Close your account](https://www.dropbox.com/account/delete) page on your web browser.
3. Dropbox will ask you to confirm your decision to delete your account. This is an important decision, please ensure you understand that all your data and account will be irreversibly deleted once you proceed.
4. Follow the instructions to complete deletion of your account. Dropbox may require you to enter your password or perform additional verification to ensure security.Note that you need to store all data securely before deleting your Dropbox account, as deleting the account will result in complete loss of data that cannot be recovered. If you encounter any difficulties or questions, you can also contact Dropbox support for further assistance.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!