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Forum Discussion
File/Video won't save to iPad or iPhone
Hi - When using the Dropbox App on my iPhone or iPad, I want to download or save the video. I select 'save video', it starts the download process and when its finished I get the error message "Sorry,...
Hi,
i recorded my video on my pc using obs and when ive uploaded it to my dropbox on pc i then go to my dropbox ipad pro app and export it onto my ipad pro but it says cant save video to device even though i have enough room, it does say this video may not be saveable on my device is there anything i need to do in order to save it to my ipad pro and keeping the good quality of the video?
i used to use mobizen and never had an issue with that and was able to upload my mobizen videos to dropbox on pc then export them from the dropbox ipad app onto my ipad but obs is a lot better.
please can someone help me?
thank you for taking the time to read my message.
Hannah
Dropbox Staff
Dropbox StaffHey kingsley_tv, welcome to our Community!
Can you first try to make this file available offline and then try to save it to your device and let us know if it helps?
