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NiFu's avatar
NiFu
Explorer | Level 4
7 months ago

Error when trying to preview a long Capture video I recorded.

Hi there, I just recorded a long video on Capture and I can't play it... (I send it to other colleague, they can't play it either). I work on a MacBook pro.  I used the Capture app to record and us...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi there, NiFu, let's jump right into this! 

 

You mentioned that it was a long video. Let me know more in regards to the video's size.

 

If you happen to have a screenshot of the error too, I'd love to have a visual if you could attach it here. 

 

Let me know more, thanks! 

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