You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Alex_evst
2 years agoNew member | Level 2
dropbox video link not working
Good afternoon. made a website through the Tilda service, and used a link from Dropbox to play the video on the site, where there is an uploaded video. Previously, the link from Dropbox worked and th...
Alex_evst
New member | Level 2
The video is stored on the dropbox, accordingly, I took a link to the video and inserted it into the Tilde website through the html code. It used to work, the video was displayed normally. Today, the videophone is gone, the site itself is loading and the videophone is not. Tilda's support wrote that this is a dropbox error.
Jay
2 years agoDropbox Staff
What is the specific error that you're getting, or that the site is reporting?
- Alex_evst2 years agoNew member | Level 2
Tilda's support wrote "for some reason, dropbox stopped displaying videos via a direct link." There is no error code, there is just a link and for some reason the tilde does not display the video on this link. Previously, everything was displayed well and suddenly the video stopped displaying (the settings were not changed and the site was not edited).
- Jay2 years agoDropbox Staff
Could you try using raw=1 for the shared link to see if this helps for that site?
- vizzioner2 years agoNew member | Level 2
using raw=1 doesg`t help. Same problem.
- Hannah2 years agoDropbox Staff
Hey Alex_evst and vizzioner, are you still having issues with this?
If so, can you try using a different browser or clearing your browser's cache, to see if that helps?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!