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Forum Discussion
Dropbox options missing in right-click menu on Windows
Hi guys,
today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer.
Dropbox version: 183.4.7058
Windows 10 ver...
Hi all,
Jumping in here, as our team would like to share some insights that may be helpful:
This issue may be related to other applications on your computer that use the icon overlay and context menu functionality of your Operating System.If you are on Windows, please note that Windows has a limit of 15 overlay icons that Windows Explorer can load, and the operating system reserves 4 for its own use.
If there are more than 15, then the Dropbox icons or context menus may not show. To fix this and move the Dropbox sync icons to the first 15 positions:1. Follow the steps in the following article to open your Windows 10 registry editor (applicable to Windows 11 also):
- https://support.microsoft.com/en-us/windows/how-to-open-registry-editor-in-windows-10-deab38e6-91d6-e0aa-4b7c-8878d9e07b11
2. A “Registry Editor” window will open.
3. Navigate through the following folders: “HKEY_LOCAL_MACHINE” > “SOFTWARE” > “Microsoft” > “Windows” > “CurrentVersion” > “Explorer” > “ShellIconOverlayIdentifiers”.
4. Rename (right-click and click Rename) the files, so that the Dropbox files appear in the first 15 files in the list. You can do this by putting spaces in front of those file names, so that they move higher up in the list.
5. Close and restart both of your computer and the Dropbox desktop app.
Thank you,
Sam
It's Dec 2023 and this is still happening... client v188.4.6302 at present on Windows 10.0.19045.3693
What is the fix to get the context menu for "Copy Dropbox Link", the most useful of any Dropbox features, to show up again?
is there a newer build than 182 that also have the "Copy Dropbox Link" context menu working? I'm on v188.4.6302, which was auto-updated and it still doesn't work.
Seems wrong to downgrade to something as old as v182 to make this work right.
This is the most important feature Dropbox has. What is the solution?- Megan
Dropbox Staff
Hey James123123, thanks for posting!
Is the application otherwise working and syncing as normal? Do you see the syncing icons on your files or are they missing too?
And have you recently upgraded your OS perhaps?
Also, out of curiosity, have you tried uninstalling and reinstalling the app as well? Maybe that will do the trick.
Keep me posted!
Did you try the change drop box "prefered language" to English not "system" default?
I did all the others as well but it was that one that actually made it click over (restart as well perhaps)if that doesn't work then go through all the steps Turgan wrote
In the end I:
Changed registry keys (i know that's not really comfortable) suspect this is not the main issue.
Re-installed Dropbox (also not fun)
then did the language step..
give it time and a a few re-starts
(seems to be an issue more on my Windows 11 machine than my Win 10 one)
understand you should not have to do this, really drobox should be fixing itself.. very frustrating I know.Hello,
I have to chime in. I have the same issue starting from September... Tried everything suggested by support, everything I could find here on Dropbox community, started my own topic, went with the support back and forth again, tried this language settings here and can't make it work...
The only thing that helps is uninstall-reinstall... I gave up, is there any way to prevent Dropbox from automatic updating at least ?
Thanks
not good mate, feel for ya, yep Dropbox needs to step up for you, they are a big company and when they don't move on things for a user it starts to make you think about other options..
For Ref:
I only got this error on my Win 11 machine (Win11 Pro)
did not happen on my Win 10 machine (Win 10 pro).. yet..
