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Forum Discussion

rotello's avatar
rotello
Helpful | Level 5
2 years ago

Dropbox on Android suddenly unable to open Text / .MD file

I ve a shared folder on my android 11 (kernel 4.4.177) in there ive a text file FILE.txt , which i renamed File.MD (markdown) so i can share with my usual note editor on MAC. it has been working perf...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Welcome aboard the forum, andrew222651!

 

Did you notice this behavior after an update on your device? 

 

What’s the app version that your Dropbox app’s running at the moment?

 

Keep me posted for any updates.

andrew222651's avatar
andrew222651
Explorer | Level 4
2 years ago

Hi,

The Dropbox app version is 321.1.4. There was an Android security update on March 5, I'm not sure if that's when the problem started.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for clarifying! 

     

    Now, it sounds like your Dropbox app is currently on the beta app version (321.1.4).

     

    Can you please follow these steps to opt out of early releases on your device, and then install the latest stable app version of Dropbox? 

     

    I’d like to see if you’ll notice any difference there.

    • andrew222651's avatar
      andrew222651
      Explorer | Level 4
      2 years ago

      Hi, same issue with the stable version

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi andrew222651, thanks for letting us know about this! 

         

        Feel free to check Graham's response above. Our engineers are aware and looking closely into this. We'll make sure to update the thread, once we have more info on this. 

         

        Thank you for your patience! 

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