You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
E-Dragon
5 years agoExplorer | Level 4
Dropbox not allowing me to download
so, for almost a year now I've been having a problem with dropbox where it does not allow me to download anything directly from the site, I would have to save the file I want to download in my dropbo...
- 5 years ago
Hi E-Dragon,
Changing URL since you hit Enter in address line till moment actual file gets download is something normal. That's part of redirection process Dropbox uses.
Actual trouble seems DNS problems (i.e. your ISP service DNS can't resolve all domain associated IP addresses). Try change your DNS server in use with Google's someone for example. This change can do the trick for you. Possible servers, which could be used freely, are "8.8.8.8" or "8.8.4.4". To be sure you have access, open a terminal and type there:
ping 8.8.8.8 ping 8.8.4.4
Change your system network setting uses those server(s) which respond properly.
Good luck!
E-Dragon
Explorer | Level 4
Lusil (edited reply to add the tag cause it didn't seem to pick up your name the first time) clearing cache doesn't seem to be doing the trick here
also, I might have worded things a little bit wrong
what I meant is pretty much that dl=1 is not doing what it's supposed to do which is instantly download like you just said, but just gives me a "this site can't be reached" chrome page error thingy
this is what I get when I open a redirected link from youtube and changing the dl=0 when the tab is open will not give me the dropbox site with the file where I can just click download
and here is just a simple link that leads to the page where I can hit the download button but
so this link leads somewhere but I can't download from it, and if I try to make it dl=1
I hope these screenshots will help
Lusil
5 years agoDropbox Staff
Thanks for getting back to me with the screenshots, E-Dragon.
It looks like there could be a proxy, VPN, firewall, security app, or even ISP/router hindering traffic to these following Dropbox domains.
Could you please double-check that out for me and let me know what you find? Thanks!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!