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Forum Discussion
Carola3
2 years agoExplorer | Level 3
Dropbox is blocked because of too many downloads. What do we do?
Our dropbox is blocked because of to many downloads at the same time.
How do we reset our site?
Megan
Dropbox Staff
Hi Carola3, let's jump right into this!
When you say that Dropbox is blocked, can you let me know if you see any error messages when trying to access your account online?
Is it possible that you're referring to your sharing ability and the links you created are temporarily disabled? If you check your Dropbox-linked email address, are you able to find any communication or email about this there?
Keep me posted, and we'll take it from there!
Carola3
2 years agoExplorer | Level 3
- Megan2 years agoDropbox Staff
Thanks for the screenshot Carola3!
It sounds like your sharing ability has been suspended temporarily. Can I send you an email, in order for us to have a closer look into this?
- Carola32 years agoExplorer | Level 3
email is [email removed as per Community Guidelines]
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