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Explorer | Level 4

8 years ago

Dropbox changed my font!

Dropbox has stated that it does not alter fonts... I just uploaded a Word document set in Helvetica Neue... I’m now viewing the .doc file on my phone and the font has been replaced with an extremely u...

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Supercade

Explorer | Level 4

8 years ago

The Dropbox viewer should be defaulting to the closest available font, which would be Helvetica or Arial... makes no sense that it is defaulting to a heavy display font. This is an issue with the Dropbox viewer, not my phone. As I said, my phone displays other documents with this font no issue as Helvetica Neue is now a standard Apple font.

Anastasios

Collaborator | Level 9

8 years ago

Does that mean that Dropbox doesn't implement CORS for raw requests ?

Jay
Dropbox Staff
8 years ago
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We’d like to look into this further, could you please email us and forward a screenshot of both what the doc should look like, and what it previews as in the app?

This would be great so we can forward it to the appropriate team!
- Supercade
  Explorer | Level 4
  8 years ago
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  I’d be happy to, but that link is just a form with no email address or means to attach files.
  - Mark
    Super User II
    8 years ago
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    You need to follow the prompts and if necessary attach files via ZenDesk later (http://dropbox.zendesk.com), or, by generating and sending a shared link to the file in question.

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Does that mean that Dropbox doesn't implement CORS for raw requests ?

","body@stringLength":"94","rawBody":"

Does that mean that Dropbox doesn't implement CORS for raw requests ?

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We’d like to look into this further, could you please email us and forward a screenshot of both what the doc should look like, and what it previews as in the app?

This would be great so we can forward it to the appropriate team!

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