You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
moyerowl
8 years agoNew member | Level 2
Drop Box is not saving InDesign files!
My InDesign files download as a weird text file. ALL OF THEM. Has Drop Box lost all my InDesign files?? I tried going to earlier versions but they don't exisit. Here's what I get instead of my files:...
- 8 years ago
Luckily, the solution to my problem was very easy. When Drop Box downloads the InDesign file it adds a .TXT to the file name. Don't know why. All I had to do was delete the ".txt" on the file name and it became a perfect InDesign file. Thank you to the pepole who replied!!
Ed
Dropbox Staff
Glad to hear it worked mna
moyerowl - when downloading them as advised, do they open fine for you now?
mna
8 years agoHelpful | Level 5
I still have the same problem as you in that if I ty to download a single file I get a text file - just like yours - the problem with the offered solution is that all my indesign files are in the same folder which is huge and I couldnt download the whole thing as my HD at home is too small. So What I did was make a smaller folder and moved the indesign files I needed into that then moved that to the main window and synched. I will try downloading that folder as advised tonight and see if that works too. The only issue there is that I end up with a lot of duplicate files on different machines which is the reason i started using dropbox in the first place - ie to avoid duplicates.
The only way I can get it to work efficiently is to synch all my current files - catch 22
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!