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Forum Discussion

Djenn's avatar
Djenn
Explorer | Level 4
7 years ago

Downloading from shared folders

I need to download all files from a folder someone shared with me, but instructions I've found online mention hovering over files and clicking a checkmark, which is not appearing. I've also seen refe...
Download
Share
Shared Folders
Sharing
  • Elixir's avatar
    Elixir
    7 years ago

    Hey Djenn, I assume that you have received a read-only shared link of a folder. In that case you should see a Download button on the top right corner of your browser. 

    If you do not see this option, I would sugges you try opening the link on a different browser (even better if you use incognito/private browsing mode with extentions disabled). 

Clarabelle's avatar
Clarabelle
New member | Level 2

I did click the Download button but it did not ask me where I wand the files downloaded and I can't find them on my PC.

I use Chrome browser.

 

Clarabelle's avatar
Clarabelle
New member | Level 2
6 years ago

Well, I found the answer...I used Internet Explorer instead and it downloaded a .zip file.

Thank you.

  • bana1124's avatar
    bana1124
    Helpful | Level 5
    6 years ago

    Glad you got it to work.

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