You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MichaelPreiss
3 months agoNew member | Level 2
Downloading from a shared link from Patreon gives me an error screen
I am attempting to download a file over a link from patreon. I click the link and its supposed to go to a dropbox screen where i can download the file. I click the link and i get an error screen wi...
- 3 months ago
MichaelPreiss wrote:
[this] is the link i have been using. it seems to work for everyone else.
Are you sure you have access to the link? If I try to access the link while I'm signed in to Dropbox, I get the same error message that you're seeing.
However, if I'm not signed in to my account, I get a form stating that I need to be signed in to confirm my identity. To me it seems like the link has been shared with specific people and you don't have access.
MichaelPreiss
New member | Level 2
[link removed]
is the link i have been using. it seems to work for everyone else. i just cleared my cashe a minute before.
uploading an image here doesn't seem to work. the error message I keep getting is just a dog with an empty bowl and the message "
Das hat aus irgendeinem Grund nicht funktioniert
Wenn es sich um ein vorübergehendes Problem handelt, kann eine Aktualisierung der Seite das Problem lösen. Oder bitten sie uns um hilfe"
Rich
3 months agoSuper User II
MichaelPreiss wrote:
[this] is the link i have been using. it seems to work for everyone else.
Are you sure you have access to the link? If I try to access the link while I'm signed in to Dropbox, I get the same error message that you're seeing.
However, if I'm not signed in to my account, I get a form stating that I need to be signed in to confirm my identity. To me it seems like the link has been shared with specific people and you don't have access.
- MichaelPreiss3 months agoNew member | Level 2
update. figured it out. it was an old link. I misread the date on it. got the newer one
- Walter3 months agoDropbox Staff
We're glad to hear you sorted it out in the end MichaelPreiss
See you around the Community and have a lovely weekend!
- T_theresa_A3 months agoCommunity Manager
Hi MichaelPreiss I am glad to hear you got access to the correct link, and thank you so much for sharing your resolution here on the Community 😁
I’d love to hear how you’re using Dropbox, if you’re open to sharing! I’m always curious about different workflows and would love to pick up any tips that could benefit you or our internal teams.
Thanks,
T
(Dropbox Community Manager)
- MichaelPreiss3 months agoNew member | Level 2
the link is shared with anyone who pays for the game. I paid my money. everyone else can easily download the game through this exact link
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!