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jordanrobison's avatar
jordanrobison
New member | Level 2
6 years ago

Downloading files from shared link

I was able to email a link to one of my Dropbox folders to someone who is not on Dropbox. They can view the files in the folder (in their web browser). However, there doesn't appear to be any option ...
  • Walter's avatar
    Walter
    6 years ago

    Thanks for the reply Jordan - sorry to hear this persists.

    At this point, if you've already restarted the affected device, could you check if there's an antivirus, firewall or even a VPN/proxy setting that could be causing this? 

    On a side note, could you try another network or any other devices to see if the dowload button works normally?