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Forum Discussion
jordanrobison
6 years agoNew member | Level 2
Downloading files from shared link
I was able to email a link to one of my Dropbox folders to someone who is not on Dropbox. They can view the files in the folder (in their web browser). However, there doesn't appear to be any option ...
- 6 years ago
Thanks for the reply Jordan - sorry to hear this persists.
At this point, if you've already restarted the affected device, could you check if there's an antivirus, firewall or even a VPN/proxy setting that could be causing this?
On a side note, could you try another network or any other devices to see if the dowload button works normally?
jordanrobison
New member | Level 2
None of that seemed to work. We tried three different browsers: Internet Explorer, Google Chrome, and Firefox. The Download button on the upper right doesn't seem to do anything (nothing in Downloads folder). My friend is using Windows 10.
Walter
6 years agoDropbox Staff
Thanks for the reply Jordan - sorry to hear this persists.
At this point, if you've already restarted the affected device, could you check if there's an antivirus, firewall or even a VPN/proxy setting that could be causing this?
On a side note, could you try another network or any other devices to see if the dowload button works normally?
- jordanrobison6 years agoNew member | Level 2Reboot seemed to solve problem; now Download button works. ???
Thanks!
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