You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Infinit_Nutrition
2 years agoNew member | Level 2
Downloading entire webinar from Dropbox
Hello, we created a webinar and are having trouble downloading the whole thing from Dropbox. The recorded webinar was 1 hr and 20 minutes long, but dropbox will only allow those who are being sent th...
- 2 years ago
They are not downloading it - they are viewing it as a preview on the website. As a free user those previews are limited to 20 mins. If they want to see the whole thing they need to physically click on the download icon on screen.
However, note, that you only get a 20gb allowance of bandwidth a day - which includes all of the streams people make. So, once you hit that the link will stop working for at least 24 hours
Mark
Super User II
They are not downloading it - they are viewing it as a preview on the website. As a free user those previews are limited to 20 mins. If they want to see the whole thing they need to physically click on the download icon on screen.
However, note, that you only get a 20gb allowance of bandwidth a day - which includes all of the streams people make. So, once you hit that the link will stop working for at least 24 hours
Infinit_Nutrition
2 years agoNew member | Level 2
So I am sharing the link to the webinar from my Dropbox account where the video is saved. Why is someone who was watching the webinar when it was being recorded not able to download the entire video? IS that really a gbs issue?
- Mark2 years agoSuper User II
They can download it - they need to click the download link. Dropbox's website will create an auto preview of videos for people to watch but you can override that.
You can also amend the link to force a download if you'd like: https://help.dropbox.com/share/force-download
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!