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Jan MT's avatar
Jan MT
Explorer | Level 3
2 years ago

Download from shared folder over limit

Hi, I have a shared folder, which needs to contain 10+G of data and I have a basic account. Thus, I can not add any data to my Dropbox (which I’m fine with). However, I need to be able to download da...
Download
Dropbox Basic
  • Jay's avatar
    Jay
    2 years ago

    If they shared a link to the folder, then you can access it without a Dropbox account and download and view files whenever needed. 

     

    However, there is a bandwidth limit depending on their account for shared links.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Jan MT, thanks for messaging the Community.

 

If your account is overquota, then the files in the shared folder won't sync to the site, meaning you won't have the full 10 GB of data in that folder to download.

 

Are you able to see the files in the folder already?

 

This will help me to assist further!

  • Jan MT's avatar
    Jan MT
    Explorer | Level 3
    2 years ago

    Hi Jay

    thanks for the reply. I joined the folder before it exceeded the quota, so I can see that. Currently, it’s just over 2G, but the expected is around 10G (however the rest must be uploaded by the client since they have a larger quota).

     

    Thanks!

     
     
     
     
     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Even if they add the files to the shared folder, you won't see any changes since the new files won't sync into the shared folder on your account, as you're already overquota.

      • Jan MT's avatar
        Jan MT
        Explorer | Level 3
        2 years ago

        Hi Jay,

        Ok, that’s good to know. And is there a way around it? To have, say, read-only access or something along those lines?

        Thanks

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