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Forum Discussion

4faith's avatar
4faith
Explorer | Level 3
9 months ago

Documents don't look right when I open them

Hi,   I have used Dropbox for years.   Today I am having an issue with opening only certain documents that I had no issues with before. I open them and they either show a blank text box, or the c...
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  • Megan's avatar
    Megan
    8 months ago

    Hi 4faith, yes, doing a re-install is safe. 

     

    Not sure if that'll change things, but you can give it a go. 

4faith's avatar
4faith
Explorer | Level 3

Hi, would it be safe to delete Dropbox from my laptop and reinstall? Safe as in I won't delete any files from Dropbox.

 

Thanks

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi 4faith, yes, doing a re-install is safe. 

 

Not sure if that'll change things, but you can give it a go. 

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