You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

4faith's avatar
4faith
Explorer | Level 3
9 months ago

Documents don't look right when I open them

Hi,   I have used Dropbox for years.   Today I am having an issue with opening only certain documents that I had no issues with before. I open them and they either show a blank text box, or the c...
  • Megan's avatar
    Megan
    8 months ago

    Hi 4faith, yes, doing a re-install is safe. 

     

    Not sure if that'll change things, but you can give it a go. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!