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Forum Discussion

KirstenSynMod's avatar
KirstenSynMod
New member | Level 2
6 months ago

Can't view any documents in List View or upload using drag and drop.

Have been experiencing issues in Dropbox since the new update. Most recently, the list view is not working at all.  I can't drag and drop to upload documents, either. I have to go into the folder, ...
  • Megan's avatar
    Megan
    6 months ago

    It seems this is a browser-related issue KirstenSynMod

     

    I'd suggest trying to clear out the cache on Chrome, and also check for any specific plug-ins that might be causing this.  

     

    If I were you I'd also restore the browser to its default settings and update it too. You can find the instructions here.

     

    If you need something else, please let me know and I will be more than happy to help every step of the way!

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