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BBCjustin's avatar
BBCjustin
Explorer | Level 4
2 years ago

can't open jpg on my dropbox app on my phone

Good morning, I woke up today and I can't open jpg files in the dropbox app on my iphone. My phone has the latest update and so has the Dropbox app.   I have two Dropbox profiles but I can't op...
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reedy's avatar
reedy
New member | Level 2

hello,

i have encountered a problem that i have just noticed about an hour ago, I'm unable to view photos that are in my dropbox folders,

I'm currently using an ipad and iphone however, i am able to view photos when using a laptop with no issues. my iphone and ipad are up to date with the latest ios and so is the app (version 316.3.2) I have tried clearing my cache and logged out and logged back in again to no avail, i have also deleted the app and re-installed, again with no success. 

 

thanks in advance 

reedy's avatar
reedy
New member | Level 2
2 years ago

apologies, i have just noticed that there are already threads relating to this issue

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