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Forum Discussion
Can't open files in 3ds MAX that are on Dropbox
**Just thought I'd edit this top post** I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems with syncing or anything. Hello all, Similar to t...
Megan
Dropbox Staff
Dropbox StaffHi NikLG, I hope you're having a great day so far!
Can you let me know if all of your files are synced locally or online-only?
Keep in mind that the error in the screenshot isn't coming from Dropbox directly.
Keep me posted.
Can you let me know if all of your files are synced locally or online-only?
Keep in mind that the error in the screenshot isn't coming from Dropbox directly.
Keep me posted.
They are synced locally when I open them.
If it helps, it seems to be only 3ds MAX that has the issue.
Yesterday, I opened a file in Photoshop that MAX wouldn't open, and resaved it to Dropbox with the same
name, and in the same location, and MAX would then see it and open it.
So it may well be a MAX issue rather than Dropbox...
I have exactly the same thing. It works on files on the machine where they originated , it no longer opens on my other machine tho.
As an aside there is there is a thread on this on the autodesk forums. it's definetly a dropbox thing. because if you copy paste the file (even in fropbox) it fixes the issue.
https://forums.autodesk.com/t5/3ds-max-forum/dropbox-will-preview-a-3ds-max-file-but-won-t-open-it/td-p/10330352Hi TOMSAL,
The best thing you can do is turn your "Smart Sync" (especially in quotes) off and make your files local (not "online only" with cloud emblem). If you don't want to turn off entire (Non)"Smart sync" for some reason, do this (set to local) on all files you are working on currently, at least.
Hope this helps.
