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Rick R.6's avatar
Rick R.6
Explorer | Level 3
5 years ago

Can't open downloaded files due to file path corruption

hello. First post. Yesterday strange things started happening to files in Dropbox. This is a work Dropbox. This started when I was editing some word files. Some files opened fine, but others would ...
  • Jay's avatar
    Jay
    5 years ago

    Since you moved the files to a different folder, most likely it has fewer characters in the folder names so the filepath is much smaller.

    Could you try copying one of the original files to a directory two folders above its current location, and see if they open fine?

    Rrgarding resyncing, You can try moving the folder you want to re-sync out of the Dropbox folder completely, give it time to sync the deletions, and then move the files back in.

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