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Forum Discussion
Can't open a file sent to me via Dropbox
Someone sent a dropbox file and when I try to open it it says ' "that file" does not exsist?
DoorArchitects wrote:
it says ' "that file" does not exsist?
What says that? That's not a message from Dropbox. How did they send you the file? What type of file is it?
Dropbox doesn't open files. It's just a method of storage or transfer. You need an appropriate application for the file type in question in order to be able to open it.
Walter
Dropbox Staff
Dropbox StaffSorry to hear that Youkillme - have you tried another browser or even device to access the files you were trying to open in the first place?
Let me know how it goes and if you're still getting the same error, please attach a screenshot of it in your next reply here so we can have a visual too.
Thanks in advance and happy Monday!
