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Kak L.'s avatar
Kak L.
New member | Level 2
5 years ago
Solved

Cannot download shared folder

I thought dropbox has fixed this problem, but I was wrong. A client shared a folder with me through dropbox. When I click on it, I get a message saying I don't have "enough space to access the folder...
  • Rich's avatar
    5 years ago

    Kak L. wrote:

    I thought dropbox has fixed this problem, but I was wrong.


    What you're experiencing isn't a problem; it's by design. You need to have enough space in your account in order to access a shared folder that you're invited to.

     


    I just want to download the content. I have no interest in adding it to my dropbox account. Also, why do I need a dropbox account in order to download a folder that was shared to me?

    When you're invited to a shared folder, the intent is for collaboration. You have the ability to upload and edit files in the folder. It's not meant as a simple download. For this type of collaboration, a Dropbox account is needed.

     


    Why is it so hard for dropbox to just allow this? 

    They already do. The person sharing with you just needs to send you a shared link, and not invite you to the folder. With a shared link, you can view and download the files linked to, without needed a Dropbox account.