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Forum Discussion

dgallant's avatar
dgallant
Helpful | Level 5
5 days ago

Can I download my external drive backup onto my new external drive?

Hello

The external USB hard drive which I used with Dropbox Backup was physically damaged and will not connect. I would like to download 1TB of files stored in Dropbox Backup to put onto a new drive.

Is there a way to point the entire Dropbox backup at a new drive?

Reading this, if I log out and log back into Dropbox on my Mac, my only computer, can I point Dropbox Backup to a new External and have it download all of the files slowly?

Utilizing the web interface is riddled with errors that there are too many .zip files in the folders.

Thank you

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi dgallant, thanks for bringing this to our attention.

     

    The Dropbox Backup for external drives currently doesn't have the feature you're asking about. 

     

    You would need to manually select the folders you want to download from the backup using these steps.

     

    If you have any further queries, feel free to message back.

  • dgallant's avatar
    dgallant
    Helpful | Level 5

    Any tips to downloading a folder with a large amount of files? Even chunking it is causing a chrome browser download not to finish 

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      dgallant wrote:

      Any tips to downloading a folder with a large amount of files? Even chunking it is causing a chrome browser download not to finish

      Are you comfortable working in the command line/terminal? If so, try the dbxcli utility.

      • dgallant's avatar
        dgallant
        Helpful | Level 5

        Thank you for this Rich. Not ideal, but we can work through this. This is the first progress that I have made in Months. My only other option is to continue to explore the Apps, to see if any are integrated into Backup. 

         

        I have a large folder of >10,000 files, which chews up my browser when I try to download. It is a shame that Dropbox marketing encourages folks to use a half-baked feature that feels like it came out of a hackathon. 

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