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dgallant's avatar
dgallant
Helpful | Level 5
5 days ago

Can I download my external drive backup onto my new external drive?

Hello The external USB hard drive which I used with Dropbox Backup was physically damaged and will not connect. I would like to download 1TB of files stored in Dropbox Backup to put onto a new driv...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 days ago

Hi dgallant, thanks for bringing this to our attention.

 

The Dropbox Backup for external drives currently doesn't have the feature you're asking about. 

 

You would need to manually select the folders you want to download from the backup using these steps.

 

If you have any further queries, feel free to message back.

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