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Forum Discussion

Pansy L.'s avatar
Pansy L.
Helpful | Level 5
2 years ago

Camera Upload thumbnail not showing on mac

I use Smart Sync I'm on a Macbook Air Ventura 13.5.2   I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Up...
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  • Jay's avatar
    Jay
    2 years ago

    Hi Pansy L., you need to specifically select the images or the folder with images, and then right click and 'Make available offline', give it time to download, and then right click again and 'Make online-only'.

ajtouchstone's avatar
ajtouchstone
New member | Level 2
3 months ago

This problem is happening on both my macOS computers.  Latest software of everything.  Nothing I can do makes it display thumbnails anymore.  Super frustrating!  And I am a paying Dropbox subscriber.

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