You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Pansy L.
2 years agoHelpful | Level 5
Camera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura 13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Up...
- 2 years ago
Hi Pansy L., you need to specifically select the images or the folder with images, and then right click and 'Make available offline', give it time to download, and then right click again and 'Make online-only'.
OW1
New member | Level 2
I just did this from the link below, and it fixed it on my computer- yay!!
Dropbox Staff
05-11-2021 02:00 AM
Hey Eric, welcome to our Community!
Can you please let me know of the current sync status of the desktop app?
Let's try something. Could you temporarily quit the Dropbox desktop app and see if the thumbnails change?
- Go to the Dropbox icon in your system tray.
- Click on your profile picture or initials to the right of the search bar.
- Select "Quit Dropbox".
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