You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RobWilkins
3 years agoHelpful | Level 6
Broken links in InDesign files on macOS Monterey 12.3.1
Hi there,
I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the s...
- 3 years ago
Hello all together
I have the same problem in InDesign with files that are only online and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.
Now I have discovered a workaround:
- Open a job in InDesign
- Select all entries in "Links"
- Right-click on the menu item "Edit With" > "Preview 11.0".
- After all files have been opened in Preview, quit Preview.
- Switch back to InDesign.
- Continue working.
I hope this helps some of you.
tobiasknecht
Helpful | Level 6
Ich konnte bei uns seit Kurzem die Dropbox-Version für MacOS für File Provider installieren. Jetzt funktioniert alles wieder wie früher – endlich!
tobiasknecht
2 years agoHelpful | Level 6
I was recently able to install the Dropbox version for MacOS for File Provider. Now everything works like before - finally!
- CChesnutt2 years agoHelpful | Level 7
This update has not been made available to my team, so, we still suffer.
- tobiasknecht2 years agoHelpful | Level 6
If you go to "Settings" in the "Admin console" and then click on "Sync", you can activate the item "Dropbox for macOS on File Provider". I then had to log out of my business and private accounts in the Dropbox app on my Mac. I also uninstalled the Dropbox app, deleted the Dropbox folders on my Mac and then reinstalled the app (I don't know if this step was necessary). After logging in again, Dropbox asked me if I wanted to work with the new version for macOS on File Provider. Now Dropbox is working as I expect it should.
- RobWilkins2 years agoHelpful | Level 6
That's great news for you. Looks like I'll have to wait a little longer for my solution…
- tobiasknecht2 years agoHelpful | Level 6
You must switch on the setting online in the "Admin console". There you click on "Sync" and can activate "Dropbox for macOS on File Provider" at the bottom.
- RobWilkins2 years agoHelpful | Level 6
Thank you, I will try that.
- CChesnutt2 years agoHelpful | Level 7
*EDIT* I reached out to chat support, and they were extremely helpful in answering my questions and helping me create a plan to get my team updated with as little disruption as possible!
Thank you! I never got a notification to update, but I *do* have the toggle button to turn it on! I don't want to make changes without my team being prepared. I found this but is there a "best practices" on how to implement this with a team of multiple users? I did a quick google search and also didn't find anything specific. I don't want to mess with anyone's workflow. - tobiasknecht2 years agoHelpful | Level 6
In our case, nothing happened after clicking on the toggle button. In the Dropbox app, our users were still unable to activate the new version "Dropbox for macOS on File Provider". Only after I logged out of both my personal and business accounts on my Mac in the Dropbox app and logged in again was I able to perform the update. This has to be done individually for each client. If you don't want to update, this is also possible. We have updated two clients, the other two not yet. I hope this helps.
- CChesnutt2 years agoHelpful | Level 7
That was very helpful, thank you! Were there any headaches or hiccups for the two users who did update?
- tobiasknecht2 years agoHelpful | Level 6
So far, we have not had any problems, except that it took a while for Dropbox to index all the files again. In addition, all data that is needed in the projects has to be downloaded again – but this is now done automatically as it used to be.
- CChesnutt2 years agoHelpful | Level 7
Great news! I appreciate your input on this!
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