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Forum Discussion

lisamdun's avatar
lisamdun
Helpful | Level 6
3 years ago

Android app v 302.2.2 has no download or export function?

I am on Android S22+ and there is not an option to EXPORT (or download) on any file - not even just one file.  I can only email a LINK to someone which is not acceptable.  All I see online is instruc...
Android
Download
Export
Mobile
  • lisamdun's avatar
    lisamdun
    3 years ago

    I did uninstall and reinstall - I did now find a menu for these things!  If I "select" (by press and hold) a file THEN select the ellipsis (not opening the file) then I now get:

     

    Save to Device, Export, Duplicate, Move, Delete

     

    The problem with this method is that unless you know the file name, on a mobile device, the thumbnail is so tiny and all of this only shows up as options on the thumbnail/list page, NOT once you open the file.  Kind of a PITA but at least now I found it.  SHEESH

     

    Would be nice to open a file and think - yes, download and have it be there but instead you have to open, back out, then press and hold to select then click the ellipsis that appears.  

     

    I believe case closed.

lisamdun's avatar
lisamdun
Helpful | Level 6

There is nothing besides what I mentioned.  No ability to scroll any further either.  Just email a link or create a link.  Maybe I will uninstall from my mobile device and re-install and see if that helps since it seems like everyone else has these options, except me!

 

 

lisamdun's avatar
lisamdun
Helpful | Level 6
3 years ago

I did uninstall and reinstall - I did now find a menu for these things!  If I "select" (by press and hold) a file THEN select the ellipsis (not opening the file) then I now get:

 

Save to Device, Export, Duplicate, Move, Delete

 

The problem with this method is that unless you know the file name, on a mobile device, the thumbnail is so tiny and all of this only shows up as options on the thumbnail/list page, NOT once you open the file.  Kind of a PITA but at least now I found it.  SHEESH

 

Would be nice to open a file and think - yes, download and have it be there but instead you have to open, back out, then press and hold to select then click the ellipsis that appears.  

 

I believe case closed.

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