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Forum Discussion
Android app defaults apps to preview files
I've noticed that the Android App (Android 12) appears to ignore the default app configured in it and always opens text files and images in Dropbox and not my preferred app, I've tried removing/reset...
Jay
Dropbox Staff
Dropbox StaffHi brett t., thanks for bringing this to our attention.
Could you clarify exactly what you're referring to regarding the previews, and how it's affecting the workflow with these third party apps?
Any other info or screenshots would be helpful.
Our corporate homepage is universal throughout the company. And can be updated at any time. Simply opening it from dropbox causes it to be previewed and unrendered in Dropbox. This happens with so many files. We were using dropsync but that quit working on the latest Beta Samsung oneui (s22+).
Same thing happens with spreadsheets, powerpoints, and pdfs. Dropbox gets in the way of opening those files - let alone saving them back after updated.
- Walter
Hi all, thanks for your reports so far.
I just wanted to mention that the team is aware of this issue and are currently investigating.
We'll let you know more as soon as we have an update.
Thank you for looking into this. If you could put it back to how it used to be back in the spring of 2023, it would be greatly appreciated.
In the meantime, I'll use the "Open with..." option to open the file in the default app (even though the default app has already been defined for this file type).
